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Business Services Group

The Business Service Group Incorporates Multiple Divisions that support our business-to-business and direct businesses.

Our Business Services Division, which falls within the Business Services Group is an outside selling organization focused on customer segments with 50 or more associates in the contract business channel. This organization includes an accomplished team comprised of:

  • Over 2,000 Account Representatives, Service Consultants, Account Managers and National Account sales professionals.
  • Over 60 Sales Offices nationwide

To learn more about career opportunities within our Business Services Division, select the Professional/Contract Sales and/or National Accounts job categories on our Career Opportunities page.

Our Business Direct Division also falls within our Business Service Group. This group is a combination of the resources of all of North American Office Depot and Viking direct marketing, merchandising, catalog mailing and customer service, which is highly focused on winning the largest share of the small to medium-sized businesses in North America. Office Depot supports both the Viking and Office Depot brand via our world-class inbound calling organization that services commercial, contract and national account customers. The Customer Relations team is also a part of the Business Direct Division.

  • Over 1,800 associates (including Customer Service Representatives, Call Center Supervisors/Managers, Team Leads and other customer service professionals)
  • 13 regional call centers
  • The team is committed to providing world-class service levels with Best in Class practices.

To learn more about career opportunities within our Business Direct Division, select the Call Center/Customer Relations category on our Career Opportunities page.

Our BSG Distribution Division also falls within the Business Services Group and is regarded throughout the supply chain industry as a leader in customer satisfaction. This team is committed to a superior level of service and excellence in execution. This division includes warehouses with production (pick/pack operations) and distribution network, utilizing technology to enhance quality, fill rate, etc.

  • 15 Distribution Warehouses
  • 8,000 dedicated associates

To learn more about career opportunities within our BSG Distribution Division, select the Warehouse-Operations and/or Supply Chain job categories on our Career Opportunities page.