SEG2
hp

Get insider deals, exclusive promotions and more delivered right to your inbox.

http://static.www.odcdn.com/images/us/od/lb_loading.gif
od
Supply Chain Diversity Process Survey

Thank you for participating in Office Depot’s Supply Chain Diversity Process. We hope that your experience was positive and enlightening.

Please take a minute to fill out the brief survey listed below. At the end there will be an area where you can leave comments to let us know what you liked and disliked, and what you'd like to see in the future.

How did you find out about the Office Depot Supply Chain Diversity Process?
Magazine Article or other written materials
Trade Show Event
Office Depot’s Website
Other Method
If other, please specify:

Is your company certified by any of the following? (Check all that apply)
NMSDC or any of its affiliates
WBENC or any of its affiliates
SBA
Other Agency
If other, please specify:

How would you describe your business relationship with Office Depot, currently?
Current Vendor
Potential HUB (in the process with an Office Depot Rep)
Not a Vendor (but went through Supply Chain Diversity Program)

Which of the following categories would your company fit in?
Service Provider (Sell your services to Office Depot)
Product not for Resale Provider (Sell a product to Office Depot for use by Office Depot)
Merchandise FOR Resale Provider (Sell a product to Office Depot for resale)
Tier One Partnership Interest (Office Depot Reseller Program)
Please specify what your company does or sells:  

What was your first method of contact?
Office Depot Supply Chain Diversity Staff
Office Depot BSD Sales Staff
Via Phone (please specify below)
Via Email (please specify below)
Please comment on the effectiveness of your original method of communication.


Did the Supply Chain Diversity Staff provide you with accurate information?
Yes
No
If no, explain:


Did the Supply Chain Diversity Staff provide you with information in a timely manner?
Yes
No


Did you feel the Supply Chain Diversity Staff was willing to help you get the information you needed?
Yes
No
If no, explain:


Was the Supply Chain Diversity Staff knowledgeable?
Yes
No
If no, explain:


If you were forwarded to another area of the company, how did you feel about your interaction?
Helpful
Not Helpful
If not helpful, explain:


How would you compare our program to other Supply Chain Diversity Processes? (Choose one on each line)

Efficiency
More Efficient  Less Efficient  No difference

Response Time
Quicker Response  Slower Response  No difference

Commitment
More committed  Less committed  No difference

Accessibility to Questions
More available Less available No difference

Knowledgeable staff
More Knowledgeable Less Knowledgeable No difference

What is your overall level of satisfaction with the Office Depot Supply Chain Diversity Process?
Extremely Satisfied
Satisfied
Unsatisfied
Extremely Unsatisfied

If you are unsatisfied or extremely unsatisfied, please take a moment to fill out the comment section.

COMMENTS:
Please take a moment to let us know in your own words how you felt about the Office Depot Supply Chain Diversity Process. What do you think we need to do better?


Thank you for your time, your opinion is valuable to us!