Order Cancellation Policy
ORDER & RETURNS
PRODUCTS & SERVICES
We begin to process your order as soon as you click, "Place Your Order" on our "Review & Place Your Order" page. After we start processing your order, it may be possible to cancel it before it moves to the status of "In the Warehouse." At that time, it no longer can be canceled. If you decide that you no longer want to receive the order and it is too late to cancel it, you can simply refuse the order upon delivery or return any unwanted items. Please see Office Depot Return Policy for associated guidelines.
To cancel your order during the order process:
- Sign in to you account
- Go to Order Tracking
- Click the order number to see the order details
If it is possible to cancel your order, a "Cancel" button will be displayed on the Order Details page. If the "Cancel" button does not appear, it means that the order cannot be canceled and it will need to be refused at the time of delivery.