WD My Cloud 3TB Personal Cloud Storage
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WD My Cloud 3TB Personal Cloud Storage

Item # 202394 OfficeMax # 24430448
Personal cloud storage solution: complete with physical drive and cloud access
  • Lets you maintain control over your own data.
  • Stream media to your entertainment center.
Original Price $179.99
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Personal cloud storage solution: complete with physical drive and cloud access

  • Lets you maintain control over your own data.  Share files with multiple devices on your own network, including PC or Mac, tablet or smartphone. Data is controlled by you from your own external hard drive.
  • Stream media to your entertainment center.  Get a comprehensive home theater solution.
  • Access files on the go through apps made for mobile devices.  Secure, remote access means your files travel safely with you wherever Internet service is available.
  • 10/100/1000 Ethernet and USB 3.0 compatibility.  Ensures fast transfer speeds.

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Item # 202394 
Manufacturer # WDBCTL0030HWT-NESN  
software included yes
device connector type USB 3.0
brand name WD
storage capacity 3 TB
height 6.7 in
dimensions 6.7"H x 1.9"W x 5.5"D
hard drive type cloud storage
platform PC; Mac
width 1.9 in
total recycled content 0%
operating system compatibility Windows, Mac OS
depth 5.5 in
manufacturer Western Digital Corporation
postconsumer recycled content 0%
warranty length 3-year limited
model name My Cloud

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Rated 2.8 out of 5�by 5 reviewers.
Rated 3 out of 5�by Expect Technical Help for MAC setup My personal experience is that WD drives prefer to work in the PC world. My Cloud does not act like a normal backup hard drive and can not be reformatted to MAC standard without first loading the WD for MAC software. The My Cloud software for MAC got stuck in the Catch 22 world of "You can't load the software until you first update the software but you can't update until after the software is loaded." A call to tech support got helpful results though the process took about an hour while they manipulated my computer remotely to force the software update and then load the software. Without their help I would have been dead in the water. Transferring files into My Cloud was not seamless either. The MAC operating system or File Vault settings may have been fighting with the WD software. I was embarrassed the next day when intending to click on a presentation that was resident on my desktop. All movie and Powerpoint type "active" desktop links were overlaid with the My Cloud startup graphic as if I wanted to download the Cloud software again. I could not open any of my presentations and even links within IMovie itself we're not functioning. I elected to uninstall the My Cloud software and all my presentations came back. I did not want to go through hours with tech support again to figure out what was wrong. I expect the WD would work fine in the PC world. Better to purchase a Cloud drive specifically formatted for the MAC world from the getgo. July 1, 2015
Rated 5 out of 5�by Performing exactly as we expected. Terrific product and simple to set up. March 9, 2015
Rated 1 out of 5�by Worse purchase ever This product is unbelievably slow and a complete waste of time to try improving this. One of the worse experiences with a product. The concept is great but only if it worked as advertised. I have the latest firmware and updated to a gigabit router and nothing improved. It takes 2-3 minutes sometimes longer just for the dashboard to open on my pc. Transferring files is a nightmare, wired 7 mb top speed and 2 mb wireless. Took me 3 days to transfer 1.5 TB. Did a full restore as suggested by WD support and this took 48 hours. Been on the phone for several hours at a time with WD support staff and in the end I am returning this product for a replacement the second time around. This is there suggestion after exhausting all workarounds. My regret is that 30 days has passed and I am unable to return this paper weight. September 14, 2014
Rated 4 out of 5�by Great product It was very easy to hook up. Works great with my laptop,iPhone and iPad You can set up multiple users so everybody has their own files. March 9, 2014
  • 2015-08-03T18:20:09.757Z
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From the Manufacturer|Powered by Answers™

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My Cloud

Video Gallery


  • Your media and files on your own personal cloud

    My Cloud allows you to keep all your content in one safe place at home. No monthly fees. No limits.
  • Centralize your family's media collection

    Store and organize all your family's photos, videos, music and important documents in one secure place on your home network.
  • Access from anywhere

    Enjoy your digital life from anywhere on your PC, Mac, tablet or smartphone. With WD's free apps, your personal cloud is always with you.
  • Flexible backup options

    Back up, your way. PC users, WD SmartWare Pro offers options for how, when and where you back up your files. Mac users, utilize all the features of Apple Time Machine backup software to protect your data.
  • Expand your tablet and smartphone storage

    Upload photos and videos directly to your personal cloud from anywhere and free up space on your mobile devices.
  • Automatic file backup for all your computers

    Easily back up the files from all the PC and Mac computers in your home. Get peace of mind knowing that all your files are securely and automatically backed up on your network.
  • Easy to set up, easy to find on your network.

    Set up is a snap. In just a few minutes, you're up and running. Mac, Windows 8, Windows 7 and Windows Vista computers will automatically find your My Book Live drive in seconds. If you're running Windows XP, our simple discovery software makes it easy to set up the drive.
  • Connect to Dropbox and more

    Easily transfer files between your personal cloud, Dropbox and other public cloud accounts using WD's free My Cloud mobile app.
  • Increase your personal cloud capacity

    Simply attach a compatible USB 3.0 hard drive directly to the USB expansion port on the My Cloud drive and instantly expand your storage capacity.
  • Transfer and access faster

    Gigabit Ethernet and a Dual-Core processor deliver faster file transfers and seamless remote access.
  • Password protection for privacy

    Your data is always safe and completely under your control. Protect your personal cloud from unauthorized access with password protection available for every user.
  • Set up in minutes

    Get up and running in minutes with WD's rich web-based user interface for seamless web-guided setup. WD's software will auto-detect your drive to make it easy. Need extra help? Visit or call WD's easy setup hotline to have our expert customer support team walk you through the installation of My Cloud and WD's free apps for your computers and mobile devices.
  • Add an extra layer of protection for your files

    You can automatically make a second copy, or safepoint, of your My Cloud on your home network. With double-safe protection for all your media, you get ultimate peace of mind.
  • Direct photo uploads from your camera with USB 3.0

    Simply connect your camera using the USB 3.0 port to quickly add all of your photos to your personal cloud.



Performance Specifications

Serial Bus Transfer Rate (USB 2.0)480 Mb/s (Max)
Serial Transfer Rate
Serial Bus Transfer Rate (USB 3.0)5 Gb/s (Max)

Physical Specifications

Capacity3 TB

Physical Dimensions

Height6.70 Inches
Depth5.50 Inches
Width1.90 Inches
Weight2.12 Pounds
Height170.60 mm
Depth139.30 mm
Width49.0 mm
Weight0.96 kg

Environmental Specifications

Temperature (English)
Operating41° F to 95° F
Non-operating-4° F to 149° F
Temperature (Metric)
Operating5° C to 35° C
Non-operating-20° C to 65° C

Electrical Specifications

Current Requirements
Power Dissipation AC Input Voltage: 100-240 VAC
AC Input Frequency: 47-63 Hz
Compatibility: Windows/Mac


Operating System
Power Dissipation AC Input Voltage: 100-240 VAC
AC Input Frequency: 47-63 Hz
Compatibility: Windows/Mac
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