Swingline? Cartridge Electronic Stapler, Black
Its not the stapler, its the cord
I have used the stapler in my office for a few years (3), unfortunatley, the cord at the adaption point where it plugs into the stapler is thing and flimsy. It has a tendence to wear out and the wires strip off the adapter if you move the stapler around. I have replaced the cord. Now it is necessary to replace it again. This is proving difficult to find. So, the product is excellent for 25 sheets, but the bad cord makes it non functional.
October 20, 2014
No service available
Worked fine for about 18 months then I could not clear a jam. Called 800 number per instructions on bottom of unit. Was told I could only send it back under two year warranty if I had proof of purchase. I don't so asked if I could send it for service at my expense. No, they do not have a service department. Only replacement and only if within warranty and able to furnish proof of purchase. Apparently no longer the company I thought Swingline to be.
June 25, 2014
Brand new out of the box stapled one test page and just stopped working like so many here do in the office.
May 7, 2014
Don't get one!
We have had two of these staplers and for the price, they jam too much and stop working... the last one only lasted a year. We had several staple cartridges left though so against my better judgement, when the last one stopped working, I went ahead and ordered the same kind..... big mistake. I got one that didn't work and returned it... then the second one didn't work either. I called Office Depot online to see if they could tell me anything about reported problems (I thought I had the issue narrowed down to a possible problem with both power adapters) but could get no help. Ridiculous waste of time.
March 7, 2014