Ativa� HD1600 16-Sheet Cross-Cut Shredder
3.3
5
3
3
Don't Buy!!
Bad product!!
I bought this shredder to replace one that I had purchased from Office Depot 6 years ago (they didn't even carry the old name anymore#. I had it for two months and all of a sudden, in the midlle of the night, the shredder would just begin running, turning on and off periodically. It finally got to the point where we had to turn the switch to the off position instead of "auto" becaue it would run constantly.
The instruction manual recommended that you run a piece or two of heavy card stock through the feeder to free any jams #which it never had), with no remedey.I finally called customer service from work, because you can't get them after 5:00 PM when most people are at home, and they instructed me to run card stock through as I already had. Then they said to stick a cuetip in the feeder slot and try to clean the sensor eye and call them back if it didn't work. I did all that to no avail and had to call them back the next day and they finally did issue a credit.
I think this brand is poorly made and I ended up paying more for a Fellowes brand which is much better and quieter!!
May 2, 2013
Works Great
Our office of 7 uses this shredder and it works great. It is a little loud to have in an enviroment where people are on the phone. We have put it in our workroom and works great. No issues. Will probablywil be buying one more
January 14, 2012
Good Price. Works as designed
Pretty nice heavy duty shredder.
November 12, 2011