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Businesses today are increasingly dependent on information technology. But if your systems aren't running at maximum efficiency, the entire organization's productivity can be affected. And with the rapid evolution and complexity of today's computing environment, the need for responsive support of all kinds is greater than ever.To help maximize your technology investment, businesses need to have access to a wide variety of specialized support resources. IBM has responded to this need by developing the IBM ServicePac family of service offerings. These services provide a convenient and affordable way for business of all sizes to have access to the range of hardware maintenance services available from IBM. One example is the service, which gives you an extended care package for your maintenance needs, fast, high-quality services and no worries about future costs.Within the IBM Onsite Exchange (IOE) service contract, a service technician will come to your location with a replacement machine and perform the equipment exchange.
|manufacturer||Lenovo Group Limited|
|response time||4 hours|
|Service Availability||24 x 7|
|Service Description||24x7x4 Hour|
|Service Duration||3 Year|
|Service Main Type||Maintenance|
|Service Response Time||4 Hour|
|Service Sub Type||Physical|
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