Ativa� Professional Plus MDPRO 1200 12-Sheet Cross-Cut Shredder
3.3
5
7
7
Watch out!
When I first plugged it in, the "paper jam" light came on and I could not get it to go off. I could not see anything jamming it so called Ativa for assistance. The help desk operator seemed very surprised that we do not keep a supply of "Q-tips" in a professional - but non-medical - office! (Are we the only office that do not have them on hand?) I was finally able to "wipe off the sensor eye" as requested but to no avail. Yes, back it went and I bought a different model from a different manufacturer from a different supplier!
October 4, 2013
Slow as molasses, but steady.
I purchased this shredder this morning to replace the Fellows my son had borrowed and never returned. I had a plastic grocery bag full of stuff saved up that needed to be shredded. My selection was down to this model and a Fellows that was the same price. When I asked a store worker which one he recommended he advised "all things equal" get the one that had the longest operating time without needing a rest. Well, that was no contest because the Ativa advertised 120 minutes and the fellows only 12 minutes. When I got home and started shredding I found out why it could shred for so long, BECAUSE IT IS AS SLOW AS MOLASSES!!!!!! May be when I have one days worth of stuff, not one months it will not be so noticeable. Other than that it seems OK.
August 18, 2013
Satisfied Customer
First time using Office Depot. Impressed with the Fast Delivery of Ativa MD PRO 1200. Very satisfied with this shredder. Looks good and so far performs as advertised. Like the window that shows when shredder is filling up.
July 29, 2013
I would not recommend buying this online.
I bought this shredder from officedepot.com and after it arrived a day later then the original estimated delivery date, the shredder did not work.
I unpacked it from the box, read the instruction manual, plugged it in as recommended, turned it on, and the full bin light was flashing, indicating that the bin was full, but it was in fact empty. It would not shred while the bin full light was on. I called their help line and was told to wipe off the bin sensor, I did so but it still registered as full, and would not shred. They told me it was defective and to send it back for a refund. Ordering this online was a waste of time and effort. I ended up driving to my local OfficeDepot and buying this same model, after having the clerk open the box and test the machine for me, it seems to be working well and it is a very powerful machine which powers through much more than only the 12 pages that it is rated for without slowing down a bit. So in conclusion I do like this shredder, but I suggest testing it BEFORE you buy, and avoid buying it online at all costs.
July 25, 2013