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True Innovations Big & Tall Heavy-Duty–Series 24-Hour High-Back Bonded Leather Chair, Black
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True Innovations Big & Tall Heavy-Duty–Series 24-Hour High-Back Bonded Leather Chair, Black

Item # 392830 OfficeMax # 24958459
Built tough...supports up to 350 lbs!
  • Recommended for intensive use 6–8 hours per day. Sturdy wood frame, durable material, and extra-large seat and back cushions.
  • Overall Dimensions: 45 1/4"H x 28 1/4"W x 30"D.
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Built tough...supports up to 350 lbs!
  • Recommended for intensive use 6–8 hours per day. Sturdy wood frame, durable material, and extra-large seat and back cushions. 
  • Overall Dimensions: 45 1/4"H x 28 1/4"W x 30"D. 
  • Tilt controls for optimal positioning.  Find your fit! It's easy to alter the amount of resistance needed to recline in your chair by adjusting the tilt tension. Or you can secure the chair into its upright position with tilt lock.
  • 1-touch seat-height adjustment for proper posture.  Raise or lower the height of your seat with ease using the smooth-action pneumatic control to achieve an ergonomically healthy seated position — with your feet resting flat on the floor.
  • Contemporary padded armrests help relieve shoulder strain.  Polished aluminum armrests are padded to help reduce undue stress on your neck and shoulders while providing a comfortable resting position for your arms and elbows.
  • Dual-wheel casters for easy mobility. 
  • Meets or exceeds ANSI/BIFMA Performance Standards. 
  • Assembly is required.  Easy assembly instructions included.
  • Backed by the manufacturer's 5-year limited warranty. 
  • GREENGUARD® certified for healthier indoor air quality.  Manufactured with reduced harsh chemicals and with processes that are 'low VOC' (low in Volatile Organic Compounds).
  • Greener choice — contains 60% postconsumer recycled content.  This luxurious, eco-conscious chair features bonded leather seating surfaces, which are made from recycled leather and leather scraps.

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Item # 392830 
Manufacturer # 7980  
recommended daily usage 6-8 hours (intensive)
seat size 23"W x 24"D
seat material bonded leather
material color Black
frame construction plywood
dimensions 45 1/4"H x 28 1/4"W x 30"D
chair back style high-back
back cushion height 25 1/2 inches
multiple adjustments yes
adjustable seat height pneumatic/1-touch
adjustable height range 42 1/2" - 45 1/4"
adjustable tilt tension yes
tilt lock yes
adjustable seat back depth no
synchro tilt yes
adjustable forward tilt no
adjustable tilt angle no
adjustable knee tilt no
adjustable back angle no
adjustable back height no
lumbar support no
seat glide no
waterfall seat cushion no
adjustable headrest no
arms yes
adjustable arm height no
adjustable arm width no
meets/exceeds ANSI/BIFMA standards yes
weight capacity 350 lb
assembly required yes
warranty length 5-yr limited
style name BT2
brand name True Innovations
manufacturer True Innovations
Ecolabel GREENGUARD certified
postconsumer recycled content 60%
total recycled content 60%

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True Innovations Big & Tall Heavy-Duty?Series 24-Hour High-Back Bonded Leather Chair, Black 3.2 5 133 133
Very dissatisfied This chair is not the quality you should expect for the price. It is not comfortable. The hydraulic doesn't hold up and it squeaks constantly. When I selected this for a home office use, I expected it to last for many years. It isn't used more than an average of 2 hours a day. I have had it less than a year and it already is falling apart and annoying us to no end with the noise. We are not big people at all so I can't imagine what happens when it is used by the targeted customer of "big and tall". October 5, 2014
IT'S OK BUT I HAVE HAD THIS CHAIR ALMOST 4 YEARS NOW. I AM IN SALES AND SIT IN THIS CHAIR 7+ HOURS A DAY. AT 325 I AM CLOSE TO THE WEIGHT LIMIT. THE CHAIR ITSELF HAS HAD A FEW ISSUES. YES I TOO HAD TROUBLE WITH IT LEAKING OFF. I PUT UP WITH IT AND NOW THE LEATHER IS PEALING AWAY. YES IT HAS A 5 YEAR WARRANTY IF YOU KEEP YOUR RECIPT. I WORK FOR A COMPANY THAT BUYS ALOT OF MATERIAL FROM OFFICE DEPOT. I GAVE MY RECIPT TO THE OFFICE PERSONAL AND THEY BOXED IT UP. NEVER TO BE FOUND AGAIN. WITHOUT IT AND THE ORIGINAL CREDIT CARD I USED, NO WARRANTY. I CONTACTED THE MANF. AND THEY WERE NO HELP. EVEN THOUGH THE MANF. DATE AND INFO ARE ON THE BOTTOM OF THE CHAIR. OFFICE DEPOT WAS TRYING TO HELP ME FIND THE RECIPT. BUT WITH OUT IT SORRY OUT OF LUCK. SO IF YOU BUY IT KEEP YOUR RECIPT. WE HAVE OVER 40 CHAIRS FROM THERE AND THEY HAVE REPLACED SOME OF THEM WITHOUT ANY PROBLEM. BUT NOT THIS ONE YET. NOT SURE I WOULD BUY THIS ONE AGAIN BUT THIS COMPANY MAKES CHAIRS UNDER MANY NAMES AND THEY DON'T SEEM TO CARE. IT'S LIKE THEY WILL GET YOUR BUSINESS ANYWAY. BUT NOTHING BUT GOOD THINGS ABOUT O.D. THEY ARE GOOD PEOPLE. August 28, 2014
Customer Service??? This is a comfortable chair - it is NOT a durable chair. The left arm separated from the plywood in the back cushion and ripped 12 inches along the left side. I first tried the True Innovations website - but when I entered the SKU # and Reference # printed on the bottom of the chair, I got the message "no products match the given information". Then I called customer service - after 90 minutes of listening to how important my call was to them, I hung up. I have sent three emails - no response. Now I am posting to FaceBook and anywhere else I can to let other consumers know that while it starts comfortably, there is NO customer service available. August 15, 2014
Most comfortable chair ever! Ordered it one day, delivered the next. Excellent purchase. Good back support. Well worth the money especially when you spend 8 hours a day sitting in it. August 15, 2014
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