Rated 3.1 out of 5�by 41
Rated 5 out of 5�by ShannyJ Works Great!!!
This works very well for my job. The sound quality is excellent. No issues what so ever.
March 18, 2015
Rated 2 out of 5�by jem007 plastic headband breaks easily
The Plantronics 655 DSP has good quality audio and a microphone sensitive enough for most applications, but the headband itself breaks easily! The weakest part of the headband is on the side where the extensions fit into the top band--exactly the location of the most stress and flex! I have watched these being used by many different groups in the same computer lab for 18 months, and many headsets broke during the normal use of putting them on and taking them off.
February 17, 2015
Rated 2 out of 5�by jrib Windows ok... Mac...not so much
I had a set on my Windows computer at work and bought a set for home use, because they are pretty comfortable and sound pretty good. I also have a Mac Mini at work and the head set was always getting a a lot of static on it on the Mac, so I did all of my Lync calls on my Windows box while most of my development work was done on the Mac. After while my set at work broke, and I mean it broke in half. The plastic head band weakened from repeated use and one day it snapped it to two pieces at the weakened spot right were the thinner inner adjustment band is attached to the right ear piece. This was after about 4 months of use. I got a Jabra head set at work now. It works fine on the Mac, which is where I spend most of my time anyway now. It seems to not have the same potential weak spot, but I have not had it long enough to really compare the durability.
I just recently got a Mac Mini at home now and I keep getting static after using them for a while as well, just like I did at work. This is a new 2014 Mac mini and the one at work was a 2012 model. The OS versions are Mavericks and Yosemite respectively. I am able to get to get them to sound clear again after toggling the sound output back and forth between the onboard speakers and back to the headphones. I would encounter this issue usually after returning to playing music or video after a pause. I must say it really sucks when getting on a conference call on Lync and have to ask every one to hold on while I open System Preferences to fix my audio so I can hear them when I fist join a call. A google search revealed that I am not the only one encountering this problem,
Due to the cheap plastic construction and the odd fact that the headset is not cross platform, I'll have to give it 2 stars. Its only saving grace is that audio does sound reasonably good (on Windows at least) for the price, and it does sound better than the Jabra I have. I wanted to keep the the set I have at home (maybe it will last longer than the one I had at work). They are comfortable and I like having the volume on the ear piece and not somewhere on the wire like the Jabra. But since there does not appear to be a way around the static on Mac issue, that makes it a deal breaker.
January 31, 2015
Rated 1 out of 5�by Charnel Would have been good but for one glaring issue
I have had these headphones for awhile now and have had a consistent problem with the fact that the left and right channels are reversed. Since I do not have regular speakers on my PC, it took me quite awhile to discover that it was indeed, the headset that was the problem and NOT the OS, or some other arcane setting I was unable to find. I have recently had a chance to plug in a few other USB headsets and those all work fine. In the time I've had the headset, I've upgraded the motherboard, chip set, and OS twice, so I know it isn't an issue with any of that. If you are just listening to music, it isn't a problem, but with games that have directional sound, it is really frelling annoying.
December 13, 2014