Rated 3 out of 5�by 4
Rated 5 out of 5�by sugar415 Solid and Welded
I had purchased several of the cabinet that you need to assemble yourself for my business but for this purchase, I wanted something that was already assembled. Because a couple of the other reviews discuss missing parts, I was confused and I called the company and was assured that the only thing I needed to do when it arrives was put the handles on with a couple of screws. Ok.
My office manager ordered the cabinet and it arrived three days later. Instead of the past 60 minutes of assembly, the cabinet was fully welded, had a good paint finished and - as promised - with just a couple of screws the handles were on and we had it placed in our office. I would recommend this product.
As an aside, I would comment that when we called the manufacturer to see how much assembly was required, they may have been some of the most friendly people around. A real person answered the phone and seemed appreciative and excited that they could answer my questions. Wow.. very unusual in today's world of overseas call centers and unanswered voice mails.
February 12, 2015
Rated 4 out of 5�by Mel Good customer service
I was the person who wrote the review about the plastic part breaking and the rod swinging out of place. I was able to call the customer service line and get a replacement part very quickly.
August 21, 2013
Rated 2 out of 5�by Mel Rod does not stay in place
After I assembled the cabinet, the plastic piece that the rod that is supposed to go into to keep it from swinging out of place broke. This means that I can't lock the cabinet since the rod moves every time I close the cabinet.
August 13, 2013
Rated 1 out of 5�by Susan Missing lots of parts
Ordered 4 cabinets for work and had enough parts to only complete one!
Two cabinets were missing all of the hardware, screws etc and one cabinet arrived with no shelves inside. After calling the 800 number, I was told that shelves would have to be made and will arrive in 10 - 14 business days. Poor quality assurance - buy another brand.
March 18, 2013