Rated 3.6 out of 5�by 51
Rated 2 out of 5 very disappointed
I bought this machine after a lot of searching and studying of multi-function machines. Only to be disappointed. The feeder on top had to be replaced almost immediately and had the second serviced a few times. Would not grab the paper and feed straight. Needs a longer roller for feeding.
The heating unit is quite costly to replace and was having a problem within a year of useage. So many times I wanted to just through it out the window, very frustrated. Would want to send a large fax and have to try over and over. I have since replaced and it is too bad as I had expected more from the name of Xerox.
December 27, 2013
Rated 3 out of 5�by ValleyAg Recommended with reservations
Bought this multi-function machine to replace an older Xerox MFP. Pros: Scanner does a nice job reproducing images, fax machine seems to work fine. Cons: mostly on the printer side...takes FOREVER to "warm-up", even if you've printed something a few minutes earlier. Copier feed causes images to be copied at an angle and if you have a busy printing day, the machine gets very warm. Last but not least, I find myself power cycling a couple times a week due to random error messages. All in all, an alright machine, but doesn't hold a candle to my old MFP.
April 26, 2013
Rated 1 out of 5�by steve AVOID
This machine works well for a few months, then it consistently jams and always has an issue. Very slow to warm up, and the print speed is somewhat ok. If you have a small or medium sized office/business, just spring for the higher end HP
October 12, 2012
Rated 5 out of 5�by sjobs Great buy
I'm an IT manager for a fairly large retail chain. We put one of these in every store across the country on one of Xerox's managed print contracts. Since they service it for us, we didn't need to buy a warranty.
Users are happy with the print and scan quality and we rarely see any reliability problems. If you do high volumes, this isn't the machine for you, but if you're prnting 500-1000 pages a month, it is perfect.
Best product I've seen in this class... didn't really think Xerox was this strong in small desktop mfps.
March 13, 2012