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Lenovo ServicePac - 1 Year - Service Item # 684287
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Businesses today are increasingly dependent on information technology. But if your systems aren't running at maximum efficiency, the entire organization's productivity can be affected. And with the rapid evolution and complexity of today's computing environment, the need for responsive support of all kinds is greater than ever.To help maximize your technology investment, businesses need to have access to a wide variety of specialized support resources. IBM has responded to this need by developing the IBM ServicePac family of service offerings. These services provide a convenient and affordable way for businesses of all sizes to have access to the range of hardware maintenance services available from IBM.
|manufacturer||Lenovo Group Limited|
|Product Supported||Equipment:LTO Tape Drive SDLT, SDLT,LTO Modular Tape Library; Model:; 3600-220; 3600-LXU; 3600-R20; 4560-SLX|
|response time||4 hour(s)|
|Service Availability||24 x 7|
|Service Details||Service technician comes to the customer's site to service the equipment. Service is limited to select locations for mobile products.|
|Service Duration||1 Year|
|Service Main Type||Maintenance|
|Service Response Time||4 Hour|
|Service Sub Type||Physical|