Lenovo ServicePac - 5 Year - Service Item # 685409
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To help maximize your investment in technology, your business needs access to a wide variety of specialized support resources. In response to this need, IBM has developed the ServicePac family of service offerings.IBM ServicePac is a family of convenient, pre-packaged, part-numbered services that are easy-to-use, affordable, and available in a variety of configurations designed to meet the needs of businesses of all sizes. Each pre-packaged offering comes complete with a well-defined scope of services, including service hours, response times, and service agreement terms and conditions. Enhance the availability of your equipment by upgrading your level of service at the time of product purchase. No matter which option you select, you'll get IBM's outstanding service at an exceptional value.
|manufacturer||Lenovo Group Limited|
|Product Supported||Machine Name:xSeries 460; Machine Type: 8874; Model Number: 1AU 1BU 1DU 1EU 1RU 2AU 2BU 2DU 2EU 2RU CTO PAP PCM PCQ PCS|
|response time||4 hours|
|Service Availability||9 x 5|
|Service Duration||5 Year|
|Service Main Type||Maintenance|
|Service Response Time||4 Hour|
|Service Sub Type||Physical|