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Will your business-critical systems have the necessary support when the hardware warranty ends? When you use technology for your most important operations, you need to feel confident that when problems occur someone will work to correct them promptly. And you need a services provider who will stand by its hardware by providing the coverage you need, when you need it. IBM provides convenient post-warranty maintenance agreements (MA ServicePac) to help extend the life of your equipment and verify it is functioning properly. With a MA ServicePac, you can continue maintenance services once the original base warranty, Warranty Service Upgrade ServicePac or Maintenance Agreement has expired. IBM engineers are here when you need them, 24 hours a day, every day. If they can't fix your problem over the phone, they will schedule repair services, provide replacement components, or perform an equipment exchange according to your level of service coverage. In each case, coverage for parts and labor is included.
|manufacturer||Lenovo Group Limited|
|response time||4 hours|
|Service Availability||24 x 7|
|Service Characteristic||Parts & Labor|
|Service Description||24x7x4 Hour|
|Service Duration||2 Year|
|Service Main Type||Maintenance|
|Service Name||MA ServicePac|
|Service Response Time||4 Hour|
|Service Sub Type||Physical|
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