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MA ServicePac is a maintenance agreement for post-warranty machines. MA ServicePac is a simple and cost-effective way to continue maintenance services once your original warranty, ServicePac WSU or MA ServicePac maintenance agreement has expired. MA ServicePac is designed to help you optimize your IT investment. Proper care and expert maintenance can help extend the life of your IT equipment, and keep your day-to-day business operations running smoothly.
|manufacturer||Lenovo Group Limited|
|Product Supported||LTO Tape drive:Machine Type:; 3600; Model Numbers:; 220, LXU, R20; SDLT Autotape loader:Machine Type:; 4560; SLX|
|response time||4 hour(s)|
|Service Availability||24 x 7|
|Service Details||A service technician is scheduled to arrive at your location within 4 hours after remote problem determination is completed. Service is provided around the clock every day, including IBM holidays. Note:Service begins at the end of the base warranty or the end of any other applied WAMO, whichever occurs last.|
|Service Duration||2 Year|
|Service Main Type||Maintenance|
|Service Name||ServicePac MA|
|Service Response Time||4 Hour|
|Service Sub Type||Physical|
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