Realspace� Draycott High-Back Bonded Leather Chair, 46 1/4H x 28W x 33D, Chestnut
3.3
5
15
16
Junk
This chair is junk. The bonded leather started to peel off after only three years.
September 24, 2013
I'm satisfied after 3 years - the warranty works
I have two of these chairs. After liking the first one so much I went back and got a second for a match set in my office. Well, finally one chair had problems and started to lean/rock to one side. I decided to look this chair up online today since the seat mount bracket bushing had failed after 3 years. I called the 800 number located under the seat...and got a response (8am-8pm et) that I will be sent a new bracket within 10 days as the warranty is good for 5 years.
I've had no shock problems. A cap fell off the wheel and I glued it back on after kicking it off. They are replacing that as well. I like the chair, it's comfortable, good looking and works fine for me. I don't do reviews, but I was impressed with the service I got from the warranty employee. I'm real good at complaining....., so I thought I better be fair here and give credit where credit is due.
June 6, 2013
Do not purchase!
I have had this chair less than 2 yrs. It was used in my home office, and it is junk. Previously I had a less expensive chair for several years, and my wife donated it to a nonprooffit. I have purchased another less expensive chair (same kind my wife donated) and I now anticipate years of use from the replacement chair.
May 25, 2013
Not a good chair
Bought this chair from Office Depot about 1 and ahalf years ago.About 10 months ago the seat lift started sinking.You have to keep lifting it up,sometimes every 5 min.,sometimes ones an hour.About 6 months ago the leather started peeling off the seat. It is like tissue paper. Next it started coming off the arms,then the back where my head rest.Never in my 65yrs have I seen anything like this in Faux leather or make believe leather or whatever leather.I have not used any type of cleaning material.So could not have caused any damage to the leather in any way.The little pieces leather keep coming off and the chair looks like something I brought home from the dump.I was expecting a $250 chair to last more than a year.Will buy a chair from another store and manufacture.This chair was a complete waste of money,and will shop for office chairs some place else.Thank you .Beware!
May 19, 2013
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