Office Depot Information
Price Match Policy
ORDER & RETURNS
PRODUCTS & SERVICES
Our Price Match Guarantee
Office Depot/OfficeMax stores and Officedepot.com/OfficeMax.com will gladly match the price on a new identical item sold by any retailer who sells products in both retail stores and online under the same brand name. We will also match prices on items that are sold and shipped by Amazon.com and Reliable.com; provided, however that Marketplace products (i.e, products sold or shipped by a third party) sold through any eligible retailer are excluded. Please see below for more details on how it works.
What Is Included in Our Price Match Guarantee?
We include nearly all new items that are identical and in stock. Meaning, we will honor items with the same model number, features, and warranty that are in stock and available at the advertised price. For items sold with a service plan, such as wireless devices, the plan, provider, and associated terms must all be identical.
Our price is the final price you pay after any discounts, coupons, instant savings and mail-in savings are applied. We will match the other storeís point-of-sale price after deducting their instant savings/rebates and coupons. We will not match the other storeís mail-in rebates nor will we deduct the value of any gift with purchase.
How Does Our Price Match Guarantee Work?
In order to determine your itemís price match eligibility, we will need the price and model number of your item and confirmation by one of the following methods: printed advertisement, printed in-store signage, receipt of item purchased, picture of in-store signage or online offer from mobile device. Office Depot reserves the right to call the retailerís store to confirm price.
If you already made your purchase, show us the lower price within 14 days of your Office Depot/OfficeMax purchase and we will refund you the difference.
Office Depot & OfficeMax Stores & Online Purchases
If you find a lower price on a new identical item at an Office Depot or OfficeMax store at the time of purchase or within 14 days of your purchase, show us the lower price and OfficeDepot.com or OfficeMax.com will match the price or refund you the difference. If you find a lower price on a new identical item on OfficeDepot.com or OfficeMax.com at the time of purchase or within 14 days of your purchase, show us the lower price and Office Depot or OfficeMax stores will match the price or refund you the difference.
Our stores will not match prices from our catalogs, online-only specials, or prices offered to our contract customers. OfficeDepot.com/OfficeMax.com and our call centers will not match prices offered to our contract customers or on our in-store only specials.
Restrictions Exclusions, Limitations
Price matches are limited to one (1) competitor price match per identical item per guest.
Service plans, computer services, or other services which include delivery, copy and custom printing, installation and extended warranties are excluded.
Marketplace products, products sold by an eligible online retailer but shipped by a third party, are excluded.
Taxes, ad errors, closeouts, clearance, liquidation, out-of-stock items, free product offers, special orders, location specific offers, gift card offers, refurbished items, and holiday sales offers including during Black Friday and Cyber Monday (Office Depot/OfficeMax or any eligible retailer) are also excluded from this guarantee.
We reserve the right to modify or cancel the Price Match Guarantee at any time without prior notice. Any modification will be effective immediately upon posting of the modified Price Match Guarantee Terms and Conditions on OfficeDepot.com/OfficeMax.com. We reserve the right to verify the authenticity of any offer we are asked to price match.