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To assure the government, as well as other prospective customers, that you will provide a quality product, you need to have a well-documented quality assurance (QA) program in place. Your program should provide a systematic approach for evaluation, inspection, testing, calibration or whatever is needed to monitor and assure the quality of your product. And, most importantly, that approach should be written down. This Sample Quality Assurance Manual will help you develop a program for your company.
This file contains a 20-page documents in rich text format (RTF) that is suitable for use with most word processing programs used in the Windows environment.
Sample Quality Assurance Manual
Quality Assurance Standards