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Lenovo ServicePac - 2 Year - Service Item # 378062
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Will your business-critical systems have the necessary support when the hardware warranty ends? When you rely on technology for your most critical operations, you need to feel confident that when problems occur they will be corrected promptly. Your business counts on it. And, you need a services provider who will stand by its hardware by providing the coverage you need, when you need it.IBM provides convenient post-warranty maintenance agreements (MA ServicePacs) to help extend the life of your equipment and verify it is functioning properly. With a MA ServicePac, you can continue maintenance services once the original base warranty, ServicePac warranty service upgrade or Maintenance Agreement has expired. Choose the level of response time that best supports your business, from depot repair up to a 2-hour response time for selected machines ... and many options in between.
|manufacturer||Lenovo Group Limited|
|Product Supported||NetFinity 7000:Machine Type:; 8651 (All Models); NetFinity 7600 xSeries250:Machine Type:; 8665 (All Models); NetFinity 7100:Machine Type:; 8666 (All Models); NetFinity 7000 M10 Rack Mounted:Machine Type:; 8680 (All Models); NetFinity x255:Machine Type:; 8685 (All Models)|
|response time||4 hour(s)|
|Service Availability||24 x 7|
|Service Details||A service technician is scheduled to arrive at your location within 4 hours after remote problem determination is completed. Service is provided around the clock every day, including IBM holidays.|
|Service Duration||2 Year|
|Service Main Type||Maintenance|
|Service Response Time||4 Hour|
|Service Sub Type||Physical|