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- STEP 1: APPOINTMENT SCHEDULING. We will contact you to schedule an appointment with our smart home expert for your smart light bulb installation and setup service.
- STEP 2: ON THE DAY OF APPOINTMENT. When our expert arrives, they will talk to you to understand your goals, and discuss the scope of the service, including what is out of scope (for example, electrical modifications). As part of the discussion, if there are issues that need to be resolved, we will discuss a solution. Our technicians will recommend the best device placement in your home or office.
- STEP 3: INSTALLATION. Our expert technician will install and setup 10 smart light bulbs per manufacturer specifications and the scope discussed with you. We will validate your Wi–Fi network signal strength to make sure your device and remote functionality work with your phone.
- STEP 4: SETUP. To enable you to control your smart home devices from any location, any time, we will help download or configure a compatible mobile application, if applicable, for your IoS, Android or Windows phone and register the device.
- STEP 5: QUICK DEMO. Our expert will give you a brief demo on how to use your smart light and mobile app.
- STEP 6: SERVICE COMPLETION. We want our customers to be happy and satisfied. We will ask you to sign a service completion form once our expert has completed the agreed upon task. We thank you for allowing us the opportunity to help you modernize your home and lifestyle.
- Get an extra hour of support over and above one your smart light service with this service add-on.
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