- STEP 1: APPOINTMENT SCHEDULING. We will contact you to book an appointment with our technician for printer device setup service. We will help you start using your printer in your home or office to print, enable file sharing and more.
- STEP 2: ON THE DAY OF THE APPOINTMENT. When our technician arrives, they will talk to you to understand your goals, and discuss the scope of the service, including what is out of scope. As part of the discussion, if there are issues that need to be resolved, we will discuss a solution.
- STEP 3: PRINTER SETUP. Our technician will 1) Install the printer driver for your PC to enable print and file sharing, 2) Connect your printer, and up to 2 computer/devices to your Wi-Fi network, and 3) Test to ensure printing upon command.
- STEP 4: SERVICE COMPLETION. We want our customers to be happy and satisfied. We will ask you to sign a service completion form once our expert has completed the agreed upon task. We thank you for allowing us the opportunity to help you modernize your home and lifestyle.
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