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1-Hour Onsite Tech Consultation Item # 7944235
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When you are dealing with new technology, it can be difficult to understand it all. This software consultation allows you to get technical assistance for 1 hour, so you can learn new software or a new operating system.
- STEP 1: APPOINTMENT SCHEDULING. We will contact you to book an appointment with our technical expert for a personal technical session to help you get up to speed on using multiple features of your computer.
- STEP 2: ON THE DAY OF THE APPOINTMENT. When our technician arrives, they will talk to you to understand your goals, and discuss the scope of the service, including what is out of scope. As part of the discussion, if there are issues that needs to be resolved, we will discuss a solution.
- STEP 3: 1-HOUR ONSITE TECH CONSULTATION. Our technician will help demonstrate using basic functions of your computer, common essential softwares, features of Windows Operating System and how to send emails, etc.
- STEP 4: SERVICE COMPLETION. We want our customers to be happy and satisfied. We will ask you to sign a service completion form once our expert has completed the agreed upon task. We thank you for allowing us the opportunity to help you modernize your home and lifestyle.
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