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- This external, hardware-based product helps remove viruses and other malware.
- Quick and easy use. There is no software to install and no passwords required.
- Automatically connects to wired and wireless networks to stay up to date.
- Plugs into your computer's USB port. It's then ready for action.
|memory requirements||512 MB|
|minimum hard disk space||0 MB|
|minimum processor compatibility||Pentium 500MHz|
|minimum resolution required||1024 x 768|
|operating system compatibility||Windows 10; Windows 8.1; Windows 8; Windows 7; Windows Vista; Windows XP|
|software type||USB flash drive|
From the Manufacturer|
What you need to know:1. Unlimited use on up to 3 Windows PCs for 1 year.
2. Gives you a practical and cost-effective way to clean your own PC of virus infections.
3. Automatically connects to wired and wireless networks to stay up to date.
4. Free and amazing North American based service and support.
5. Works with Windows XP, Vista, 7, 8 or 10.
Getting Started Guide
Frequently Asked Questions
Can FixMeStick be used on a computer that is already infected by a virus?Yes, the FixMeStick runs as a separate system on a stick and runs while all other programs and infections are not (it does this by rebooting the PC). The infection is not running, and so it can’t interfere when the FixMeStick finds and removes it!
Will the FixMeStick find the specific virus that I have? What if it doesn't?About 250,000 new viruses are released onto the internet everyday so no credible company can guarantee to remove all viruses. It is, however, extremely probable that FixMeStick will get rid of your specific virus. The best part about FixMeStick is our customer service: if FixMeStick didn't get rid of your virus, let us know and we can remotely connect to your computer and remove it manually.
If I already have an anti-virus program, do I still need a FixMeStick?We think that anti-virus programs work best in partnership with the FixMeStick. Most of today's viruses are designed to get past anti-virus technology and even the best software isn't infallible. The FixMeStick is designed to remove those viruses that get past your anti-virus protection.
Can I use the FixMeStick on my tablet or smartphone?No, unfortunately the current version of the FixMeStick was not designed to support tablet use. It works great on laptops and desktops! As tablets become more and more advanced and receive widespread adoption, we know that there will be an increasing demand for a tablet version of the FixMeStick. Creating a version for tablets is definitely something we have on our to-do list.
How does the FixMeStick get updates?Every time the FixMeStick starts up, it uses your computer's wifi or wired connection to contact our servers and download the latest malware definitions. These definitions are stored onto the FixMeStick and referenced when scanning for viruses to remove the latest threats.
Why should I trust the FixMeStick to remove my virus?The FixMeStick is a smarter way to remove your virus. Its design principles (external trusted device, multiple anti-virus engines) are recommended by the United States Computer Emergency Readiness Team and The Canadian Cyber Incident Response Centre. The best thing about the FixMeStick is that it doesn’t download any software onto your computer, FixMeStick’s entire operating system is on the stick and as a result it won’t leave any programs on your computer.
What do you do when your computer gets sick?
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