Office Star Work Smart Mesh Task Chair CherryBlack - Reviews
Office Star™ Work Smart Mesh Task Chair, Cherry/Black is rated out of 5 by 1.
Rated 1 out of 5 by ForgetOfficeStar from Don't buy this chair or anything from Office Star Five months after I bought the chair, one of the wheels broke. The post that attaches the wheel to the base is metal, and cracked the thin plastic mount. What a nightmare trying to get a replacement wheel! The store manager of OD said to buy one from the online supply, they're generic. Wrong. I then got in touch with Office Star, and they sent the wheel via ground shipping. It was the wrong wheel. I then had to take photos of the wheel/base area and the OS rep said oops, sent the wrong part, you need a new base because it's an outdated base. After more shuffling around, they have sent the base, again, via ground, so I have been without a usable office chair for three weeks. Terrible customer service!
Date published: 2017-04-10