Common Computer Problems and how Office Depot Can Help
August 30, 2018
By: Jason Eisenberg Community Program Manager for Office Depot
The situation feels universal. You’re at your place of work or at school, and everything appears to be running smoothly. Then you open your computer and suddenly, you’re staring at a blue computer screen and can’t do anything about it. Fortunately (or unfortunately…), you’re not the only one. While the dreaded Blue Screen of Death, officially known as a STOP message or STOP error, is not as common as it was a decade ago, your PC is still susceptible to it and can be a pain and drain on your time to troubleshoot and fix yourself.
The best way to combat the BSoD is through prevention and we’ll go over those steps below. However, if your situation is already beyond the prevention phase, Office Depot has a stress-free, round-the-clock, and most importantly, affordable service that handles BSoD and similar technical issues.
Your time can be the most important resource you have if you’re a business owner. Searching for troubleshooting tips and videos can seriously eat up your day – and then you have to implement what you just learned from a random person on the Internet. Scroll through the comments of a random ‘How-to Troubleshoot’ video – a lot of people still don’t get their issues fixed.
An option that would remove the pesky inner dialogue: “I hope my computer and/or network holds up today…” would be a 24/7 tech support subscription. On-demand tech support, priced at $15 per month, means you’ll always be able to speak to an office Depot tech on the phone or through chat – and they’ll cover up to three of your devices.
There are a lot of reasons your computer might feel ‘blue’ but following these practices can help limit the chances you end up stuck with a blue screen.
Keeping all your hardware pristine
This could range anywhere from your hard drive to your keyboard and everything in between. Hardware malfunctions are one of the most common causes for the Blue Screen of Death, according to TechNorms. New hardware installations aren’t always paired with the right drivers, so it’s very important to make sure your drivers are updated.
Only install compatible software
While this should go without saying, it’s important to check that the software you’re installing is compatible with your device. A quick tip if you have a BSoD – if you recently installed some new software, try uninstalling it.
The best defense is a good offense, right? Be vigilant in checking your devices for malware or anything that may disrupt your network or computer processes. This is the best way to prevent ANY issues with your device, but who has the time or the wherewithal to keep an eye on this 24 hours a day, 7 days a week? Aside from 24/7 tech support, Office Depot also provides proactive computer monitoring and support. For $23 per month, you’d get a whole lot of peace of mind.
24/7 fully-managed and ongoing monitoring, health checks, and critical failure alerting
Ongoing performance management through unlimited tune-ups, virus & spyware removal, and patch management
Operating system and software installation support
Hard disk capacity monitoring
How long does it take to solve a technical problem you’re not a professional at? Don’t those hours of research and troubleshooting cost more than the price of a subscription that includes peace of mind?
About the Author Jason Eisenberg is the Community Program Manager for Office Depot, specializing in small business and entrepreneurship. Based out of one of the most exciting cities for startups – Austin, TX – Jason is plugged into the business community, often connecting with thought leaders, entrepreneurs and strategists to help identify and find solutions to common pain points all business owners share.
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All content provided herein is for educational purposes only. It is provided “as is” and neither the author nor Office Depot, Inc. warrant the accuracy of the information provided, nor do they assume any responsibility for errors, omissions or contrary interpretation of the subject matter herein.
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