Price Match Policy

Our Price Match Guarantee
Office Depot® and OfficeMax® stores (in the 50 United States and Puerto Rico only) and Officedepot.com will gladly match the price on a qualifying item sold in store or online at a qualifying retailer.


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Price Match Guarantee Guidelines

If you find a lower price on a new, identical, in stock item in-store or online at one of the Competitors at the time of purchase or within 14 days after your purchase, show us the lower price and we will match the price or refund you the difference. 

We will honor items with the same model number, features, and warranty that are in stock and available at the advertised price. We match service plans, computer services, copy and custom printing. For items sold with a service plan, such as wireless devices, the plan, provider, and associated terms must all be identical.

Our price is the final price you pay after any discounts, coupons, instant savings and mail-in savings are applied. We will match the Competitors' point-of-sale price after deducting their instant savings/rebates and coupons.


Show us the Competitor's printed advertisement, printed in-store signage, receipt of item purchased, picture of in-store signage or online offer from mobile device showing the price and model number of your item. For copy and custom printing jobs, a printed quote is required. Office Depot reserves the right to contact a Competitor to confirm a price. See restrictions below

Price Match Guarantee Guidelines in store:
Show us the Competitor's printed advertisement, printed in-store signage, receipt of item purchased, picture of in-store signage or online offer from mobile device showing the price and model number of your item. For copy and custom printing jobs, a printed quote is required. Office Depot reserves the right to contact a Competitor to confirm a price. See restrictions below


Price Match Guarantee Guidelines online:
Call Customer Care at 1-800-463-3768 or start a chat to get a price match online. We will need to see the Competitor's printed advertisement, printed in-store signage, receipt of item purchased, picture of in-store signage or online offer from mobile device showing the price and model number of your item. For copy and custom printing jobs, a printed quote is required. Office Depot reserves the right to contact a Competitor to confirm a price. See restrictions below


Call Customer Care at 1-800-463-3768 or start a chat to get an price match online. We will need to see the Competitor's printed advertisement, printed in-store signage, receipt of item purchased, picture of in-store signage or online offer from mobile device showing the price and model number of your item. For copy and custom printing jobs, a printed quote is required. Office Depot reserves the right to contact a Competitor to confirm a price. See restrictions below

Restrictions, Exclusions, and Limitations
Price matches are limited to one (1) Competitor price match per identical item per guest. Services that include delivery, installation and extended warranties are excluded.

We do not match the price of:

  • “Marketplace” items (i.e. products sold or shipped by third parties on OfficeDepot.com or on a Competitor’s website);
  • Ad or price errors;
  • Items on closeout, clearance, or liquidation
  • Out-of-stock items;
  • Special orders, location specific offers, or gift card offers;
  • Holiday sale offers including Black Friday and Cyber Monday
  • Tax promotions
  • Competitors’ mail-in rebates nor will we deduct the value of any gift with purchase;
  • Office Depot catalog items;
  • Office Depot online-only/in-store only specials;
  • Items offered to Office Depot contract customers
  • Office Depot Business Select items.

We reserve the right to modify or cancel the Price Match Guarantee at any time without prior notice. Any modification will be effective immediately upon posting of the modified Price Match Policy Terms and Conditions on OfficeDepot.com. We reserve the right to verify the authenticity of any offer we are asked to price match.