This is the worst store I've ever been to. The customer service was garbage. Spent 2 hours at the store asking the staff if I could buy a display piece desk. They said no, but then, another guy came in and said that we could buy the display piece. I paid for it (400$) and went home, telling them that I'd come the next day to pick up the desk. I came the next day, in a truck to pick up the desk, but the staff in the store were too lazy to help me disassemble the desk and take it to the van. I got mad right there and even told them that I'd pay extra to have it loaded. They still refused to even help me to get it to the van. They didn't even offer to give me a refund! If I were you, I would drive another half mile to the Office max nearby because that one has much better customer service.
Varun Kadiyala2 months ago
The worst customer service and the most nasty restroom ever, don't come back.
Cristy Becerraa month ago
Sold me the wrong printer, then wouldnt let me return/exchange it even though it was new in the box.
Neil Josta month ago
Absolutely horrible customer service, no help whatsoever.
Julius Ponce De Leon2 months ago
On me I picked the wrong location for my online copy order. I got there and though there were five waiting customers at one point; there was only one person to serve everyone. He didn't really acknowledge me or let me know what was going on for quite some time, I am talking five minutes or more. He finally stated that someone was on lunch. A customer's son vomited and we tried to tell him, he dismissed us and said someone was coming. When the person arrived it was to help the customers, not to help with the vomit. At which point we told him he should not be so quick to dismiss people. Rather than apologize, an unnecessary conversation ensued. Though I received an email stating my order was completed, paid for and ready for pickup. I still had to wait in line as if I hadn't done anything of these things. They have online orders ready for you, but nothing to speed copy orders on there way. I definitely recommend the Quail Lakes location. They are more fully staffed and have excellent customer service! Due to customer's son who vomited and the delay in getting it cleaned up I was given cuts in line. Even still spent 8-12 minutes to pick up my order that was done & paid for 😕
Jean Vilmenaya year ago