I brought my NAPLEX Prep Course Book into this Office Max to get spiral bound after hearing from a friend that a different location did a great job. The employee me told me it would take 4 days, and I was completely fine with that. A day after bringing my book in, the employee calls me and asks me to come in. I come in, and she tells me that whoever punched the holes in my book didn't notice the holes weren't aligned correctly until AFTER she already punched the first section; she then proceeded to punch the rest of my book in alignment but the first section obviously doesn't match now. The employee who called me said she would try to fix it. I come in to pick up my book which has now been split into three and none of the books look alike. One book has an extra half-hole at the bottom from where they tried to fix the mistake; this same book's cover is cut shorter than the pages. Parts of some pages aren't even attached anymore because they punched the holes too close to the edge. I have a page that is sticking out because only 2/3 of that page are attached to the spiral. And to top it all off, I'm actually MISSING a page. I don't normally write reviews, but this was an expensive book that I'm using to study for my board exam and I am beyond frustrated at the result. Will not be returning or recommending this location for spiral bounding.
Angela Nguyena month ago
I wish I could give the morning staff in the printing services a 10-Star review out of 5 stars!!! I really do! Every time I come here for my printing needs, I am met with such an amazing group of helpers that are so friendly and very sweet. No wonder I come here exclusively to have my printing needs accomidated!
Timothy Knisleya month ago
There was an amazing young lady working the printing area today. She was trying to take care of an extremely rude, sarcastic, disrespectful older female customer. This young lady, killed it! Kept her patience, smiled (even thru her mask) and just killed her with kindness, She wears glasses, curly hair, ... She DEFINATELY DESERVES KUDOS!
GayleMarie Staley2 weeks ago
I took in 2 bible study workbooks yesterday morning.(Friday) I was told they would be ready in 2 hours. I called this morning(Saturday) and was told that they would be ready in an hour. I was also told that the cover page was being copied because it was too thick to have holes put in them. So, I went in an hour and a half later. I had to wait 20 minutes to be attended. Then I was told they were still not ready, but would be ready in 5 minutes. I said I would go shopping and come back. I came back 30 minutes later, had to wait 15 minutes and then I had to ask if they were ready yet, only to be told no, sorry. I told him I would be back on Monday. So, I don’t think it was necessarily his fault, because there were a lot of customers. I did see a couple cashiers not doing anything. I suggest that 2 people work the printing area or cross train people to relieve the employee when he gets slammed. Unfortunately it is not my first time having problems with this. I will be finding another place to get my bible studies bound. Mary Loretta
Mary Loretta7 months ago
I love my visit here. Trish was very kind and helpful. Thankyou:)
Rosy Tmg5 months ago