The printing department at this location has always been great for the last few years I have been going there, but I guess its because I always deal with one particular employee who does an amazing job in helping me print what I need to print. Today she wasn't there and the employees that were there had no desire in helping me whats so ever and kept pushing me over to the self serve printing area. So a picture that typically costs me under a dollar to print cost me over 3 dollars because they made me print it at the self service area and then I still had to go to them because I needed it to be 5 x 7 not 8.5 x 11 that the self printing area only let's you print. I have never had this issue and I hope someone talks to these employees so that they are a little more helpful and just show a little more eager to want to help customers and not just push them away to a self service machine. From now in I will just wait for the employee that I always deal with and I don't see her I will walk right back out the door. There is something about poor customer service that rubs me the wrong way and if I were to treat any of my clients the way they treated me today I would be very disappointed in myself. My brother in law is in the corporate office for office depot and I will inform him as well to the poor customer service that these employees gave me today because there was no excuse. We are all dealing with this pandemic in different ways and should be extra careful and sensitive when interracting and dealing with customers. I'm not sure if this will really get anywhere other than just a review but I really hope that someone coaches these employees a little better to want to help. You can see on there face that when someone approaches them that they are bothered and thats not the customer service that I am 100 percent sure that Office depot does not want to deliver this type of service. Thank you.
Paul Chaveza month ago
the young lady in the hijab is so sweet! 🥺 she helped me out a lot and made my experience so much better since i had no idea what i was doing. she deserves a raise
babi brya week ago
The young lady wearing a hijab was so kind in finding the right desk chair for me. She was the sweetest! Will be mentioning her to my gals if they ever go to this Office Depot!
Katalin Gonzaleza week ago
Decent experience everyone is nice! However when my mom asked for printer ink she was promptly killed by an employee in a hijab. Very awkward experience for the 3 of us. This may be my regular store!
Eggplant Levela week ago
(I totally forgot her name) but your worker who wears a hijabi is a wonderful worker. She was very helpful to me when helping me find a certain section and was very polite.
Hayden Davisa week ago