The store manager is really bad at customer service. She interferes (with misinformation!) when I’m already being taken care of by a sales associate who’s helpful and informed. Or she’ll start yelling across a line of customers. I had a $100 print order go wrong on her watch, that had to be fixed by a more seasoned sales associate, and she was annoyed and rude, instead of informative and helpful.
Maia Wilde4 months ago
FedEx shipping Fail. Told could not ship right now (unless had label already) because label printer down. Asked when it was expected to be back up. Told, uncertain, it's been two weeks so far. Really?! (Not to mention, that website says Sunday pick-up and is not so. ) FedEx, shame on you.
Will Kuhs7 months ago
If you don't shop the deals their prices can be a bit high. But if you learn how to play the game, this can be a good place to buy your office supplies. I buy all my reams of paper from OfficeMax online. Typically I can get it for about $28 for a box of 10 reams. Not bad. As for shopping in the store, OfficeMax matches Amazon prices, so the key to success is finding the item on amazon and showing them the amazon price and they will match it. I save a bundle on toner doing this!
Jim Wheelera year ago
I have to say, Josh in the printing department is absolutely amazing. I went in to get some business cards printed, and while he was not there when I did the transaction, he called me later in the day to follow up with me. He informed me about my transaction, how it was wrong up incorrectly and how he will help me iron that out in store when I come pick up the cards. I have done many prints with OfficeMax in the past few months, and will continue to print with them as long as Josh works there! Truly great customer service
Willliam Laughlina year ago
Some things are really expensive but they have everything you need for your office or school I highly recommend coming here
Alex Terry9 months ago