Lisa at the Copy and Print station was very helpful. She caught a spelling error that I had missed on my wedding invitations. She helped make sure that the problem got fixed before they were printed. Her attitude was super friendly and a delight to talk to!
Madelyn Sin the last week
masks are required to enter the building (30,000 square feet with 10 people). they say they offer curbside pickup but...the website doesn't work so there's no curbside pickup. how does an office supply / technology company have a failing website?
Jason Dvorak3 months ago
I’ve given this business the benefit of the doubt multiple times.. I’ve always had awful service Once I went to print something and their machine was broken or they can’t figure it out.. I just had to leave after a 45 minutes of frustration - even though I ordered it online ahead of time I’ve had people tell me they’re not sure what their inventory is and they don’t know if they have a printer cable cord or not?? Like Go look? I cannot believe this place is still in business! I never complain about service and this place has topped the worst service list for me, hands down.
Aubree R4 months ago
I was in office depot to do a return with a receipt. I asked that the return be placed on a in store card. The cashier had no idea what he was doing. He argued with us. Clearly he isn't trained properly for the register. And he never asked for a supervisor to assist him in doing it. This was at the Office Depot in Rapid City, SD. This kind of service is why we as consumer's won't buy from local businesses. I own a company and when it comes to my business supplies I will now turn to online and have it come right to my door. Will not be returning to this store ever because of their poor customer service.
Kristi Woodworth10 months ago
Always have what I need and great customer service
Barbara Walter4 months ago