ORDER & RETURNS
PRODUCTS & SERVICES
We accept Visa, MasterCard, American Express and Discover along with the Office Depot® OfficeMax® Business and Personal credit cards. Orders placed for delivery require prepayment via credit card.
For our mutual protection, all orders placed for in-store pick up require the presentation of the credit card at the time of pick up along with a photo ID. An imprint may be required.
Office Depot® OfficeMax® Gift Cards and Reward Cards
Office Depot® OfficeMax® Gift Cards and Reward Cards can be entered as payment on your online order on step 3 (Pay) of the checkout process. Below the "Payment Information" box, you will find the "Redeem a Gift, Merchandise or Reward Card" box where you can enter the car number and PIN number that appears on Office Depot® OfficeMax® Gift Cards and Reward Cards. Please note that a credit card is required even if the total order amount is covered by the gift/reward card(s). The credit card acts as a secondary payment method that will only be used if the gift/reward card(s) is declined.
Cash and Check Payments
Orders using a method of payment of cash or check cannot be accepted online. However, we do accept cash and check prepayments at our retail stores. For in-store pickup orders, customers can select the Cash option at checkout and pay with cash upon pickup at the store. To place an order using cash or check as the prepayment method, please call 800-GO-Depot to place your order or visit one of our retail stores to place your order in person. Click here to find the store nearest you.
Pay with PayPal
To better meet the needs of our customers by ensuring additional secure payment options, Office Depot® OfficeMax® is now offering payment via PayPal. PayPal provides you quick access to your saved shipping information by using your existing PayPal account preferences.
When you choose PayPal at Checkout you will be taken directly to PayPal's secured site to approve payment to Office Depot® OfficeMax®. You will then return to the Office Depot® OfficeMax® site to complete your purchase. If you save your payment method at Office Depot® OfficeMax®, your preferences will be saved for future orders.
If you don't already have a PayPal account, you will be led through the process of opening one on PayPal's web site.