Office Depot® and OfficeMax® stores, in the 50 United State and Puerto Rico, and Officedepot.com will gladly match the price on a new identical item sold in store and online at Staples, Target, Walmart and Best Buy and copy and custom printing jobs from FedEx Office and The UPS Store (each a “Competitor”). Please see below for more details on how it works.
What Is Included in Our Price Match Guarantee?
We include nearly all new items that are identical and in stock. Meaning, we will honor items with the same model number, features, and warranty that are in stock and available at the advertised price. We match service plans, computer services, copy and custom printing. For items sold with a service plan, such as wireless devices, the plan, provider, and associated terms must all be identical.
Our price is the final price you pay after any discounts, coupons, instant savings and mail-in savings are applied. We will match the Competitors’ point-of-sale price after deducting their instant savings/rebates and coupons. We will not match the Competitors’ mail-in rebates nor will we deduct the value of any gift with purchase.
How Does Our Price Match Guarantee Work? In order to determine your item’s price match eligibility, we will need the price and model number of your item and confirmation by one of the following methods: printed advertisement, printed in-store signage, receipt of item purchased, picture of in-store signage or online offer from mobile device. For copy and custom printing jobs, a printed quote is required. Office Depot reserves the right to call the Competitors’ store to confirm price.
If you already made your purchase, show us the lower price within 14 days of your Office Depot or OfficeMax purchase and we will refund you the difference.
If you find a lower price on a new identical item at an Office Depot or OfficeMax store, in the 50 United States and Puerto Rico, at the time of purchase or within 14 days of your purchase, show us the lower price and OfficeDepot.com will match the price or refund you the difference. If you find a lower price on a new identical item sold on OfficeDepot.com and shipped by Office Depot at the time of purchase or within 14 days of your purchase, show us the lower price and Office Depot or OfficeMax stores, in the United States and Puerto Rico, will match the price or refund you the difference.
Our stores will not match prices from our catalogs, online-only specials, Office Depot Market Place product prices (product sold and shipped by a third party on officedepot.com), or prices offered to our contract customers. OfficeDepot.com and our call centers will not match in-store only specials, Office Depot Market Place product prices (product sold and shipped by a third party on officedepot.com), or prices offered to our contract customers.
Restrictions Exclusions, Limitations
Price matches are limited to one (1) Competitor price match per identical item per guest.
Services that include delivery, installation and extended warranties are excluded.
Marketplace products, products sold and shipped by third parties on officedepot.com or on our Competitors’ websites, are excluded.
Taxes, ad errors, closeouts, clearance, liquidation, out-of-stock items, free product offers, special orders, location specific offers, gift card offers, refurbished items, and holiday sales offers including during Black Friday and Cyber Monday (Office Depot, OfficeMax or any eligible retailer) are also excluded from this guarantee.
We reserve the right to modify or cancel the Price Match Guarantee at any time without prior notice. Any modification will be effective immediately upon posting of the modified Price Match Policy Terms and Conditions on OfficeDepot.com. We reserve the right to verify the authenticity of any offer we are asked to price match.
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