What operating system do I need on my computer for the 24/7 Tech Services & Support?
24/7 Remote Tech Services & Support can only be downloaded on computer with Windows 7/8/8.1/10 operating systems.
How do I get tech support when I need help?
You can chat with a technician using the chat box in the app you downloaded on your desktop when you enrolled. Or you can call U.S. based phone support at 1.888.315.5073. Select option 2 for tech support.
What is a CompTIA A+ certification?
CompTIA A+ certification provides technicians with the knowledge to troubleshoot and problem solve core tech service and support challenges.
What types of tech problems are covered with a 24/7 Tech Services & Support subscriptions?
Some common questions from our customers have included assistance with computer settings. Microsoft Office how to's, Operating System issues, printer and router issues.
Does 24/7 Tech Services & Support subscriptions extend to any of my other devices?
Yes, with one subscription, we'll assist with ALL your personal Windows devices including your other computers and even your tablets.