24/7 Remote Tech Support Services Subscriptions

Get the remote tools you need for total tech peace of mind

USA-based phone support, available 24/7

We're here when you need us to minimize any downtime. Anytime. Anywhere.


A+ Technicians

Certified by CompTIA, one of the world's leading technology associations.


We've got your back

No matter where or when you purchased your tech, we'll help you figure it out.


Plans & Pricing
12-month contract commitment required. Fees are automatically charged to your method of payment. See details below.

What's included

Virus Removal†

Plus we'll install McAfee LiveSafe at no charge ($119 value)

 


Setup & Troubleshooting

Networks, software & email



Data Assurance

If your computer suffers a data loss, we have the tools to help recover at no additional charge



Unlimited Computer
Tune-ups

Speed up a slow computer



Diagnostic &
Troubleshooting

Including repair driver conflicts, WiFi and router connection issues



Extended Device Support

on all your personal devices



Operating System

Install & configuration


Tech Coaching

We can assist you when you're stuck with a tech problem


How it works
You're clicks away from tech peace of mind.

Purchase your plan

Choose between the annual and monthly plans and enjoy the same benefits for both


Check your email

You'll receive an email with a link to download the 24/7 Tech Desktop App


Enjoy total tech piece of mind

The app will alert you of any issues and/or concerns that might need your attention


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FAQs

What operating system do I need on my computer for the 24/7 Tech Services & Support?
24/7 Remote Tech Services & Support can only be downloaded on computer with Windows 7/8/8.1/10 operating systems.

How do I get tech support when I need help?
You can chat with a technician using the chat box in the app you downloaded on your desktop when you enrolled. Or you can call U.S. based phone support at 1.888.315.5073. Select option 2 for tech support.

What is a CompTIA A+ certification?
CompTIA A+ certification provides technicians with the knowledge to troubleshoot and problem solve core tech service and support challenges.

What types of tech problems are covered with a 24/7 Tech Services & Support subscriptions?
Some common questions from our customers have included assistance with computer settings. Microsoft Office how to's, Operating System issues, printer and router issues.

Does 24/7 Tech Services & Support subscriptions extend to any of my other devices?
Yes, with one subscription, we'll assist with ALL your personal Windows devices including your other computers and even your tablets.


1 An Annual Tech Services Subscription requires a 12-month commitment. An Annual Subscription will be automatically renewed on an annual basis, which is the 12-month anniversary of the start of your Annual Tech Services Subscription. Unless you update your method of payment or cancel your Subscription, the Annual Tech Services Subscription fee will be automatically billed to the method of payment you use when you create your Subscription. Log in to your Office Depot Account and access the “Subscriptions” option to manage or cancel the Subscription. Please see our Subscription Terms and Conditions. Minimum requirements to install: Device must have at least 10MB free hard disk space and 256MB RAM. Supported OS systems: Windows 10 and 11. Device must be virus free at the time of purchase.

2 A Monthly Tech Services Subscription will be automatically renewed on a month-to-month basis on the same date as your enrollment date in the following calendar month, unless you cancel. For example, if you enroll in a Monthly Tech Services Subscription on March 7, your Subscription will renew on, and you will be charged on, April 7.  Unless you update your method of payment or cancel your Subscription, the Monthly Tech Services Subscription fee will be automatically billed to the method of payment you use when you create your Subscription. Log in to your Office Depot Account and access the “Subscriptions” option to manage or cancel the Subscription. Please see our Subscription Terms and Conditions.   Minimum requirements to install: Device must have at least 10MB free hard disk space and 256MB RAM. Supported OS systems: Windows 10 and 11. Device must be virus free at the time of purchase.

View full Terms & Conditions