The ODP Corporation’s Vulnerability Disclosure Policy

Vulnerability disclosure philosophy

The ODP Corporation ("ODP") believes effective disclosure of security vulnerabilities requires mutual trust, respect, transparency and common good between ODP and Security Researchers. Together, our vigilant expertise promotes the continued security and privacy of ODP customers, products, and services.

Security researchers

ODP accepts vulnerability reports from all sources such as independent security researchers, industry partners, vendors, customers and consultants. ODP defines a security vulnerability as an unintended weakness or exposure that could be used to compromise the integrity, availability or confidentiality of our products and services.

Scope

This policy applies to the below digital assets owned, operated, or maintained by ODP, including public facing websites.

Any domain/property of ODP not listed in the Program Scope, including data repos such as GitHub, PasteBin, etc, along with any submission for property that is not owned or managed by ODP may be accepted at ODP's discretion but is not guaranteed.

 For any submissions related to grandandtoy.com and gobizzy.ca

  • Rate limit related testing is specifically out of scope
  • Researchers are limited to creating a maximum of 2 test accounts for the purposes of testing. Any test accounts created by the researchers must have BugCrowd in the name and/or email of the account

Our commitment to researchers

  • Trust. We maintain trust and confidentiality in our professional exchanges with security researchers.
  • Respect. We treat all researchers with respect and recognize your contribution for keeping our customers safe and secure.
  • Transparency. We will work with you to validate and remediate reported vulnerabilities in accordance with our commitment to security and privacy.
  • Common Good. We investigate and remediate issues in a manner consistent with protecting the safety and security of those potentially affected by a reported vulnerability.

What we ask of researchers

  • Trust. We request that you communicate about potential vulnerabilities in a responsible manner, providing sufficient time and information for our team to validate and address potential issues.
  • Respect. We request that researchers make every effort to avoid privacy violations, degradation of user experience, disruption to production systems, and destruction of data during security testing.
  • Transparency. We request that researchers provide the technical details and background necessary for our team to identify and validate reported issues, using the form below.
  • Common Good. We request that researchers act for the common good, protecting user privacy and security by refraining from publicly disclosing unverified vulnerabilities until our team has had time to validate and address reported issues.

Vulnerability reporting

ODP recommends that security researchers share the details of any suspected vulnerabilities across any asset owned, controlled, or operated by ODP (or that would reasonably impact the security of ODP and our users) using the web form below. The ODP Security team will acknowledge receipt of each vulnerability report, conduct a thorough investigation, and then take appropriate action for resolution.