Office Depot Vaughn Rd Montgomery. I purchased a keyboard two days ago. I tried to return it at this office depot and was told they had a modified return policy in effect until the end of the covid (which could be years at this point) and that I could not return any computer input product that they are being sold as is no return. I was shocked. The very sympathetic employees contacted the manager and still I could not return it. They posted a sign on the door which I practically had to put my nose to it to read. While I was standing there through this none of the customers purchasing computer products were told about this policy. I told started telling them and several put there products back. THANKFULLY I was able to return it at another office depot across town, which the manager there was very surprised when I told him and he said he never heard of such a thing.
KA Flynn3 months ago
All I wanted to do was print off 1 piece of paper and once I signed in it says I have to wait 17 minutes. That is crazy. I do not recommend printing anything from this Home Depot
channing palmer2 months ago
Newly renovated. Very nice and clean. Organized very well. Three people offered to help. I quickly found what I needed. This is my go to place for office supplies. You can order on line and they deliver to your office. Come on guys we need certain brick and mortar stores and this one and the one on Ann Street are both needed. Go, buy, and tell them what a good job they are doing or tell them what they need to do better...David L Sadler.
David L Sadler7 months ago
Van at the Vaughn Road location was helpful and informative. He made multitasking seem effortless. I recommend everyone to go visit Van for all your computer needs and experience true professional customer service.
Derrick Watkins6 months ago
Dear Office Depot Management, please train and support your staff at this location. (5) employees on the floor this morning, (3) of which were "working" in the copy center, and none knew how to pull up orders or print them, and kept telling Customers (7 presently) to come back after 1:00 pm when someone else came in. One Customer is literally losing his last "cool." The sign says "Order online. Ready in 1 hour." Not today, (ordered 3 hours ago) not (3) times previously. This store requires a leader!
Nathan Raycroft9 months ago