FAQ
What do I get?
Once enrolled, you’ll receive a Welcome Kit delivered to your door. The ink cartridge you receive is special and only works with HP Instant Ink. Your next shipment of ink will be sent only when ink levels are low, not monthly. No need to worry, because your printer drops us a note and your next set of cartridges will be automatically dispatched. Simply return the old cartridges with prepaid recycling.
How do I pick a plan?
The best plan is based on your usage. If you don’t know how much you print, no worries—you can change or cancel your plan at any time, at no extra cost. Your dashboard in the HP Smart app will help you keep track of the number of pages you’ve printed for the month.
How do I save?
We make larger cartridges with less packaging, only ship before ink is needed, and recycle cartridges. HP passes these savings on to you and the environment. With ink, go ahead and print in color because color prints are the same price as black and white.
What if my printing varies?
Don’t worry. You can change or cancel your plan anytime. And there’s no annual fee. If you print more one month, then you can purchase extra pages.
How do I get started?
If you already have an Instant Ink-eligible printer, click here to see if your HP printer is eligible. If you need an eligible printer, then click here for a list of HP printers to choose from.
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