I went to Office Depot on Ryan St. in Lake Charles to look for an office chair. I could not have gotten better service. After I found just the right chair salesman, Doug, went out of his way to see how I could get the chair as the store did not have it in stock nor was it available in the warehouse. When I thought all was lost, he asked me to check with him the next day as a shipment was arriving. When I called the next day, indeed the chair had arrived and he had set it aside for me. I am very grateful to Doug for his kindness and persistence. I feel any other salesperson would have said it's not available and left it at that. That's usually my experience. I never do surveys but felt compelled to write about this fine person.
Michael Hickman3 months ago
Went in store cause i needed a poe switch and the store was extremely clean. Workers were all around to help guide me to where the items i needed. Found a 16 port that was cheaper than an 8 port . Great experience will be back.
Jason Iv10 months ago
Needed 100 copies made right before closing using two different types of paper and the staff was awesome!! Printed it right away and was very personable and kind despite the late hour!!
Katherine Clophus2 years ago
First off, NEVER send your computers to a store like this for repairs: I initially got INTO computer repair work because these stores are crooks on the topic. Geek Squad is also overpriced, but you get what you paid for, typically. Still, you're better off going to someone who personally works on computers: Chances are they need the money, and will be more honest. Computer repair center aside, this store often has good prices with their sales, making it a good place to go to pick up a storage or other device quickly: it's only positive. If you don't need it right away, I recommend online (eBay and Amazon). For the store's employees, maybe one in five actually does anything other than WATCH you walk around looking at things.
Christi Darwin4 years ago
Absolutely the worst customer service. We had to use them because there was no Staples in that area. We ordered one simple poster. When my cousin went to pick it up they realized they didn’t have the paper so they sent her to another center and was told “oh we didn’t think you’d actually show up”. We never got an email saying they didn’t have the paper or it would be sent somewhere else. The epitome of horrible customer service. Both Lake Charles copy centers had awful customer service and should never treat their customers like that.
Kelsey Lyon2 years ago