Shout out to Kevin and the other associate (never caught her name...) Both were super helpful, Kevin helped answer questions quickly and confidently, she helped cancel my online order, and both were willing to take the time to help me through all the crazy. All employees were doing a great job exercising safe-practices through these odd times. Thanks guys!
Joshua Tree6 months ago
This store is failing their customers on EVERY LEVEL!!! The management and staff used to be so incredibly helpful. Now their only answer is NO. When people have been printing with you for over 2 years, you would think that you would try to help them! Especially small businesses who are trying to come back from a pandemic!! I assume you will be closing by the ens of the year. Train your staff! Train you managers!!! So disappointed!
Angela Neri4 months ago
Sophie (the store manager) has been incredibly helpful every time I’ve come in! Her staff has also been friendly every time and helped me with all my questions and purchases. I had an issue with a product I bought in store and had shipped to them. She helped me right away to resolve the issue and got me in contact with the right people. Every time I’ve come into this location it has resulted in a pleasant experience! Great leader!
Zechariah Friend4 months ago
Service at their print center is horrible. Even when an attendant is available in the back. I get no acknowledgement. Happens every time. Slow service/ 5-10 minutes minimum even if I’m one of only two people at the counter. No acknowledgement.
John Rarityin the last week
The employees here are really kind people who go out of their way to help you. This one star review is not for them, but it is about safety. I was shopping here at night towards closing time a few nights ago when two men came into the store the store shouting and acting very aggressively. Besides me, there were only two female employees in the entire store. I definitely did not feel safe and the men seemed emboldened by the lack of people in the store. I would not recommend shopping here until management resolves their safety issues!
Erica Van Sciver7 months ago