Tech Support Services Tech Support Services

You rely on the technology equipment in your office to accomplish a variety of tasks every day. To ensure productivity, it's important to keep your devices in good working order to avoid lost productivity due to unexpected down time. Take advantage of warranties and services to keep everything running smoothly, and when it’s time to upgrade, consider trade-in programs that allow you to have the best in new technology for a great price. Our tech support services are a great way to keep everything working properly so that you can continue being productive.

Extended Warranties

When purchasing new equipment, consider an extended warranty to cover issues that can happen once the manufacturer's warranty has expired. Extended warranties will protect you from issues that arise during normal use of your equipment, such as daily wear and tear. Many plans will offer repair or even replacement of your device if an issue cannot be properly fixed.

Service Packs

Choose a service pack plan to obtain the added security of knowing that a service technician is available for in-person support and repair if your issue cannot be resolved via telephone or computer support.

Remote Support

Choose remote information technology or IT support services for added convenience in addressing and fixing issues that may arise with your equipment. With a simple phone call or via online chat, remote technicians can often monitor, troubleshoot and resolve many issues without the need for in-person service. Some tech support plans include options where technicians can be dispatched to fix the problem in person if remote support is unsuccessful.

Network Support

Choose a network support plan to provide essential technical support for software and firmware updates as well as necessary upgrades to ensure your servers and networks operate with the least amount of downtime to ensure maximum productivity.

Online Data Backup

Your electronic data is crucial for the operation of your business and should be backed up regularly. Choose an automated online backup plan to regularly back up your computers to avoid losing your important information.