FAQ

Which printer models enable HP AI—Perfectly Formatted Prints?
HP DeskJet 2800/2900/4100/4200/4300 series printers
HP Envy 6100/6500 series printers
HP Envy Inspire 7200/7900 series printers
HP Envy Photo 7200/7900 series printers
HP Smart Tank 5000/6000/7000/7300/7600 series printers
HP OfficeJet Pro 8100/9100/9700 series printers
Select HP LaserJet Pro 100/200 series printers ​

Which Printer models enable HP AI — Scan to Email?
HP LaserJet Pro 3000/4000 series multifuncion printers.

What is HP AI—Perfectly Formatted Prints?
This is a solution that allows customers to easily optimize the format when printing from the web. HP AI—Perfectly Formatted Prints automatically removes unwanted content and formats for optimal printing.

What is HP AI — Scan to Email Summary?
The HP AI Scan to Email Summary is an innovative document digitization solution designed as an effortless way to scan, summarize, and retrieve documents. By creating smart subject lines, concise summaries, and automatically naming the scanned files it saves time, enhances productivity, and streamlines workflows across various SMB environments.

Can we expect more HP AI features?
Perfectly Formatted Prints is the first feature launched by HP AI. Look forward to more innovations from HP as we roll out new AI features aimed at enhancing and simplifying the printing experience.

Is HP AI exclusive to HP printers?
Yes, HP AI solutions are exclusive to HP AI-enabled printers.

Which operating system does HP AI require?
Windows 11 is required for the Perfectly Formatted Prints feature.

Are there costs associated with HP AI?
HP AI print solutions are currently available at no additional cost.

What countries and languages are supported?
HP AI is currently available in U.S. English starting September 15, 2025, and requires a U.S. location for printer set-up

 

Disclaimers
Perfectly Formatted Prints: Requires Windows 11. Certain HP AI features are available in English language only, and may vary by printer model/country, and between desktop/mobile applications. Requires an HP AI-enabled printer and the HP app. Internet access is required and must be purchased separately. Wireless operations are compatible with 2.4GHz and 5.0GHz operations only. Learn more at hp.com/go/mobileprinting. To learn more about HP AI features and capabilities, visit hp.com/HP_AI.
Scan to email: Available on select multifunction printers with a control panel. Check your printer for setup instructions. HP AI features are currently available in U.S. English only and require U.S. location for printer setup. Availability of features varies by supported printers. Requires eligible HP AI-enabled printer and the HP app/HP Easy Start. Internet access required and must be purchased separately. Wireless operations are compatible with 2.4GHz and 5.0GHz operations only. Learn more at hp.com/go/mobileprinting. To learn more about HP AI features and capabilities, visit hp.com/HP_AI.