Worked with Brian. He helped me to order the printer I wanted. Was transparent about how nationwide there were shortages due to high demand, but still helped me through purchase and was very friendly. Once I selected the product, he had me out the door in less than 5 mins.
Travis Rademacher2 months ago
Very polite and courteous. Identified my problem and offered positive solution. Did not have the part I needed new so offered a good albiet used part which was as good just cheaper
Steven Dortch4 months ago
Bought an office chair, had some issues with it and it then went past the official return date. Contacted corporate, who then sent me back to the Forest Lake store. They were WONDERFUL to work with. Very pleased with the manager, Sam.
Jenna Jones11 months ago
Sent hubby to get label tape for bother label printer. He was confused so on the phone with him I had him give an employee the model number of printer (that I bought there) and see what is compatible. They responded with "all of our label tape is over in that section" what is the point of having workers if we need to look online for any product info ourselves?
Melissa Hirsch9 months ago
Tried to ship a synthesizer back to the manufacturer. The girl at the counter freaked out, asking if there's a chance it could have a battery in it. Said they can't accept it. That I'd have to drive 20 miles to the next FedEx store. If you bought any electronics at the store, that has any possibility of an internal battery, they can't ship it? They have batteries in the store, how did they get there? Office Max has made an enemy for life.
Vested Serpent10 months ago